Your Terms and Conditions section is like a contract between you and your customers. You make information and services available to your customers, and your customers must follow your rules.
Common items in a terms and conditions agreement allow you to:
At Northern Bee Marketing, we consider ourselves to be your partner. We're here to support your business needs and goals. These terms and conditions are necessary to have a clear understanding of everyone's roles and what happens if anything goes wrong. These terms cover Done-With-You Marketing Services, Done-For-You Marketing Services, Power Hours, Marketing Coaching and digital products and memberships. Any electronic signatures count as originals for all purposes. You cannot transfer our services to anyone else without our permission, as our agreement is between us and your business. Although the language of these terms is simple, the intentions are serious, and this is a legal document under exclusive jurisdiction of the British courts.
As our client, you agree:
As the service provider, we agree:
You're buying a service or product exactly as described on our website, taking the extra information into account that you give us when you fill in an interest form or during a virtual coffee discovery call.
Payment is due in advance of work starting except for Done-For-You retainer serviecs, which are invoiced monthly. We acccept payment by credit card on our website (viaStripe) or by BACS, CHAPS or faster payment options upon invoicing. Invoices can also be paid via Stripe - details of all payment options will be listed on each invoice. Invoices must be paid within 7 days of receipt.
We can cancel services for a full refund in the following way - and so can you - by sending an email to the other party:
The timing of when a cancellation is received can be very important. To avoid confusion, a cancellation is considered received on acknoweldgement of receipt if sent by email.
The follow sections of this agreement don't end evern after the service has been completed or cancelled: Introduction (What we both agree to do - confidentiality); 3 (Legal stuff).
We may terminate this contract on written notice to you if you are in material breach of any of the terms of this contract. For example, if your payment falls through, you don't book a specific date and time for your sessions or fail to provide us with any necessary details we need before beginning. Before we terminate the contract, we will notify you byemail and ask that you remedy the points that constitue a material breach within 7 days after receiving the email. If after 7 days, those points have not been addressed in full, we will terminate the service and refund you 90% of the purchasevalue to cover our feesand expenses.
We'll do our best to ensure all facts and statements in our work are true and that it doesn't infringue upon any copyright or other right of a third party. You guarantee to us that any elements of text, graphics, photos, designs, trademarks or other artwork that you provide us for inclusion in the work are either owned by yourself or that you have permission to use them. When you provide text, images or other artwork to us, you agree to indemnify us from any claim by a third party that we're using their intellectual property. We guarantee that all elements of the work we deliver to you are either owned by us or we've obtained permission to provide them to you. When we provide text, images or other artwork to you, we agree to indemnity you from any claim by a third party that you're using their intellectual property.
Provided you've paid for the work and that the service hasn't been cancelled, we'll assign all intellectual property rights to you as follows: You'll own the copy or strategies we write for you, any bespoke insights or advice as contained in the documents we supply as part of the service, plus any visual elements that we create for it. We'll give you the files and you should keep themsomewhere safe as we're not required to keep a copy. You own all intellectual property rights of text, images, specificatinos and data you provide, unless someone else owns them. We'll own any intellectual property rights we've developed prior to, or developed separately from this project and not paid for by you. We'll own the unique combination of these elements that constitutes a complete service design or text, and we'll license its use to you, exclusively and in perpetuity for this piece of work only, unless we agree otherwise.
We love to show off our work, so we reserve the right to display all aspects of our creative work, including sketches, work-in-progress and the completed project on our portfolio and in articles on websites, in magazine articles and in books.
We'll carry out our work in accordance with good industry practice and at the standard epected from suitably qualified persons with relevant experience.
That said, we can't guarantee that our work will be error-free and so we can't be liable to you or any third-party for damages, including lost profits, lost savings or other incidental, consequential or special damages, even if you've advised us of them.
Your liability to us will also be limited to the amount of fees payable under this contract and you won't be liable to us or any third-party for damages, including lost profits, lost savings or other incidental, consequential or special damages, even if we've advised you of them.
If any provision of this agreement shall be unlawful, void, or for any reason unenforceable than that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.
All set. Now, let's add some honey to your marketing!